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About us

FoneGuru > About us

For us to repair a phone it has to meet 3 conditions. They are;

1. We are able to obtain good quality parts for it. We always strive to get OEM parts for any model phone but if they are not available we will try to source good quality aftermarket parts.

2. If we believe the phone will fail later on down the track we will not repair the phone. If we see too much corrosion from water damage that has been left on the phone for to long we will not repair the phone. With every phone we will visually inspect the main board to see if a repair is worth while.

3. Cost. If the cost of repair is going to make it economically worthwhile then we will attempt to repair the phone.

We will work on any brand mobile phone. We can fix phones that have gone though a full cycle of a washing machine or even a Scuba divers phone who forgot it in his wetsuit with him on a 20 minute dive (You know who you are :)) We can fix speakers that no longer speak, to screens that are completely shattered. We can also do software updates to many model phones to add features that manufactures add after the phone has been released.

Our process

1. You call us

You may call us at any time convenient for you. Our consultant will record the cause of failure of the gadget, your contact details and direct to you the wizard.

2. Arrival and diagnosis

After the arrival of the master diagnose gadget. Depending on the complexity of the repair, will make repairs on the spot or take away the gadget in the workshop.

3. Repair

Produced careful repair with replacement of parts only of the original production. You can not worry about the integrity of the data on the phone.

4. Return to the specified address

After a repair is completed our consultant will contact You and specify address and delivery time. Thank you.

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